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Jingling service system--is to create a moving

Users are the parents, your satisfaction is our working standard


21st century is the age of service economy, the proportion of tangible products to meet consumer demand is declining, while the value of services is becoming more and more important, jingling people know this, in recent years has been the competition core move closer to the Service Center, set up a customer-centered core values.

10-1=0 was removed one is to do nothing. Jingling in order to provide better after-sales service, creative moved three-step service is proposed!


Jingling service moved two steps

First step: "hundred percent satisfied" telephone service

First time of malfunction, detailed instructions on inputting user files

Consultants receive fault repair calls, can judge whether the fault, some without on-site services can directly guide the user to exclude questions by phone directly, in order to maximize the time to solve problems, guide the end registered user profile in detail, on the items to be seen in the 30 minutes after the callback implementation product adjusted status.

Guidance professional references, phone orders at ease buying

The caller of intention to buy, by the consultants according to the user needs, business and management, directly recommend products, guide select purchase arcade and directly help in distribution.

Active back care about user experience

All delivery services in the processing of information has been completed, 72 hours are allocated for consultants to visit, product usage and user services in the process.

Move to the second step: Gold maintenance service, sunshine, intimate, warm

Jingling product 1 year warranty (from the date of invoice), warranty failures produced where product quality reasons, enjoy free warranty and replacement parts.

In order to give more interest to all end users of purchased equipment and security, we have developed a complete warranty policy, in order to ensure the consistency and continuity of use.


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